Payment Policy

1. Overview

Welcome to Nestromart. We want to make your shopping experience simple, convenient, and transparent. This Payment Policy explains the payment method available when placing an order through our online store.

2. Accepted Payment Method

Currently, Nestromart accepts Cash on Delivery (COD) only.

With Cash on Delivery, you can place your order online and pay the amount due when your order is delivered to your address.

3. How Cash on Delivery Works

Shopping with Nestromart is straightforward:

Browse our awning collection and select the product you want.
Enter your correct contact information and shipping address during checkout.
Select Cash on Delivery if it is available for your order.
Submit your order and wait for delivery.
Pay the amount due when your order arrives.

Please ensure that someone is available to receive the package and complete the payment.

4. Order Confirmation

After placing an order with Nestromart, please keep your phone number, email address, and shipping details accurate.

We may contact you if additional information or order confirmation is required. Orders may be delayed if the information provided is incomplete or incorrect.

5. Product Prices and Order Total

Product prices are displayed on our website. Before submitting your order, please review your product selection and the total amount shown at checkout.

Nestromart offers free shipping on eligible orders. Any applicable charges or conditions will be shown before you complete your purchase.

Prices and product availability may change without prior notice.

6. Payment at Delivery

Customers are responsible for paying the amount due when their order is delivered.

Please review your order confirmation and ensure you understand the total payable amount. If you have questions about your order total, contact Nestromart before delivery.

7. Order Cancellations

If you need to cancel an order, contact Nestromart as soon as possible.

Cancellation may not be possible after an order has been processed or shipped. Any cancellation request will be reviewed according to the status of your order and applicable policies.

8. Returns and Refunds

Nestromart offers free returns on eligible items when a return request is submitted within 14 business days of receiving the order.

Once a returned item is received and the return is approved, refunds are generally processed within 3 business days.

Because we currently accept Cash on Delivery only, please contact our support team to discuss the applicable refund arrangement for an approved return.

9. Payment Security

Nestromart aims to provide a clear and reliable checkout experience. Never share sensitive personal information with anyone claiming to represent our store unless you have verified the request through our official contact details.